Returns Policy

The customer has the right to return goods at any time up to 7 working days starting the day after delivery. Please ensure all returned goods are in their original packaging and have not been used (slept in).

Damage to or shortage of goods discovered on delivery must be notified to the Bed centre UK within seven days. Any claims for damage or shortage which are not notified within this time shall not be accepted. Divan and mattresses need to stay in original packaging to be accepted for a refund or an exchange.
Goods will not be accepted for return without the prior agreement of the Company. Agreed returns must be accompanied by details giving the reason for return and the date and number of the Company's invoice upon which such goods were charged.

Damaged goods must be signed for as damaged or refused. After goods have been signed for, as received in good condition, claims for damage may not be met by Bed Centre UK.

Photographic proof of any damages not signed for will be required. 

Any goods found not faulty on return to Bed Centre UK render the sender liable for collection and return costs.

Cancellation of any orders prior to delivery will be subject to a £25 admin fee.